HELEXIS Software Development

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Have a question?

You can send general questions and help requests to our Support Team by using Feedback Form. Also you may use this Form to report possible problems and/or request new features. If reporting bugs, please specify your Windows version and the version of our product and attach all necessary information required to reproduce the problem.

We will answer your emails within 48 hours except on weekends and holidays. As a general rule we try to answer within 1-12 hours.

Send message to the Support Team >>

Your feedback is important to us in order to get an idea of how to make our Software a better product for you. Many of features and significant portions of our program's interface have been heavily influenced by comments from users. So if you have a grand idea for a new feature, or a better way of doing something, please drop us a note.


 

When send us your requests, please observe the following rules.

  • If you are a registered user, please include your registration name and order number in the e-mail.
  • If you want to send us any screenshots, convert them into .jpg or gif format or pack them to .zip file.
  • Contact us before sending attachments larger than 1MB and wait to receive our ˝onfirmation before sending them.


Technical Support


Our postal address:

Helexis Software Development
Aviatorov st., 5-8
Andreapol, 172800,
Tverskaya oblast,
RUSSIA, EUROPE



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